Terms of Use

Please read these terms carefully before using our website or placing an order.

Acceptance of Terms

By accessing or using the Factory Bazaar website (factorybazaar.in), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use our site.

We reserve the right to update these terms at any time. Continued use of the site after changes are posted constitutes your acceptance of the revised terms.

Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.

You must not misuse our site by introducing viruses, attempting unauthorised access, or engaging in any conduct that is harmful, fraudulent, or deceptive.

We reserve the right to suspend or terminate access to the site for any user who violates these terms.

Products and Pricing

All prices on Factory Bazaar are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We make every effort to display product colours and descriptions accurately. However, we cannot guarantee that your device's display will reflect the exact colour of the product.

We reserve the right to modify prices, discontinue products, or limit quantities at any time without prior notice.

Orders and Payment

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.

Payment is processed securely through our payment partner (Razorpay). Cash on Delivery is available on eligible orders. By providing your payment details, you confirm that you are authorised to use the payment method.

Once an order is confirmed, you will receive an email confirmation. This does not guarantee availability; in the event of a stock issue, we will notify you and offer a refund or alternative.

Shipping and Delivery

Orders placed before 12:00 PM IST on a business day are typically dispatched the same day; later orders are dispatched the next business day. Delivery timelines vary by location and are estimates only — we are not liable for delays caused by courier partners or circumstances beyond our control. See our Shipping Policy.

Risk of loss and title for products pass to you upon delivery to the shipping address provided.

Returns and Refunds

We accept returns within 7 days of delivery for items that are unused, unwashed, and in their original condition with tags intact. Sale items and innerwear are not eligible for return.

Refunds are processed within 2 business days of inspecting the returned item and credited to the original payment method within 5–7 business days. Shipping charges are non-refundable unless the return is due to our error. See our Returns & Exchanges policy.

Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of Factory Bazaar and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content from this site without our prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Factory Bazaar shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or purchase of products.

Our total liability to you for any claim arising from a purchase shall not exceed the amount you paid for the relevant product.

Governing Law

These Terms of Use are governed by the laws of India. Any disputes arising from your use of this site or purchase of products shall be subject to the exclusive jurisdiction of the courts in India.

Contact Us

If you have any questions about these Terms of Use, please contact us using the details on our Contact page.